Return and Refund Policy

A product once sold from our store is non-returnable, except for items received in a damaged or defective condition. Returns must be raised within 3 days from the date of delivery and are subject to investigation. If the customer's claim is found to be incorrect upon verification, the return will not be accepted. Returns raised after 3 days from the date of delivery will not be considered.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. A parcel opening video is required.

To start a return, contact us at:
📱 WhatsApp: 7439729471
📧 Email: support@indrikaa.in

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at support@indrikaa.in.